The customer journey

Made to measure

Whether it's finding the perfect size for your bike, the process of buying your new frame, technical or mechanical advice, or private assistance in purchasing top-quality clothing, our level of personalization is unrivalled.

How does buying a bike from Vélo Cartel work?

1 - Preliminary meeting

Come and see us! We'll have coffee with you while we discuss your needs, your frame and component desires, and your budget. Then we'll prepare a quote to estimate the cost of your bike and schedule a pre-fit appointment.

2 - Pre-fit and measurements

Thanks to our IDMatch Laboratory, we'll take your precise measurements to determine the ideal size of your frame, as well as the optimal dimensions of your cockpit ( Stem length and handlebar width). This step is all the more crucial with the new integrated monocoque cockpits, where precise adjustment from the outset makes all the difference.

3 - Deposit and order

A deposit of 20 % of the bike's value. Once this has been paid, we will place the order and/or reserve the frame and necessary parts.

4 - Final positioning and delivery

Once we've received your frame and parts, we'll schedule an appointment to perform the final positioning on your bike. Once the adjustment is complete, we'll finalize the assembly and deliver your new dream bike! Final payment will be made before delivery.

The best cycling clothes for you

Are you looking for your new favorite bib or a collection that perfectly hugs the curves of your body? We've got just what you're looking for! Not only do we offer the the most aesthetically pleasingbut also the most comfortable and technically advanced.

Designed with high-performance fabrics, an ergonomic cut and a precise fit, our garments will provide you with unrivalled comfort, whether for long rides, intensive training or simply riding in style. Come and discover our collections and find the gear that will make you forget you're wearing it!