FAQ

Yes, it is possible to exchange it within 14 days after the order has been sent. Garments must not be worn or washed. Items must be in their original packaging. For exchanges, please write to us as soon as possible at [email protected] and we'll be happy to advise you on the right size.

No, the return and reshipment of items is at your expense. Write to us at [email protected] to begin the exchange process.

Of course, it's a case-by-case basis. Send us photos of the item to [email protected] with your contact details.

Visit the Policies page.

We're here to help! Write to us at [email protected] Tell us about the clothes you already own (brand, size, model, collection, etc.). Since we're familiar with other brands, we'll be able to guide you to a size that's right for you.

First, you're supporting a small Quebec company whose mission is to get people ROLLING. You can meet us in L'origine.

Then you'll save nearly 18%* in customs duties on your purchase.

Then, it's very easy to return or exchange with us (proximity for delivery, ease of communication and customer service above all!).

* Depending on company, country of origin and garment materials.

In theShop tab of the main menu, scroll down to Gift Cards. You'll find preset amounts. If you would like larger amounts, please write to us at [email protected] and we'll release a larger amount.

Visit our Bike Training Center page for answers to all your questions!

The courses are adapted to each cyclist's physical ability. To determine each physical factor, you take a test. Based on your results, your workouts will be designed just for you!

Everyone is welcome, whatever your goals, motivations, etc. We have customers of all genders (competitive to recreational), ages (8 to 75) and types of sports (swimming to mountain biking to Pad speed to track biking).

The first trial is free. You have two options for booking:

1. Create an account on the MindBody application and add BLC to your studio. You'll get a free pass. You will be able to choose your reservation. (Visit the Bike Training Center page for reservation instructions).

2. Call us with the date you'd like, and we'll book it for you.

*You don't need a Tacx quick release for the free trial, but if you subscribe you do.

Yes, to find out more about our testing services, please write to [email protected] or call us to book your test.

Totally free! We organize these rides for fun. Sign up for Strava events so we can schedule the right number of riders.

There are no set speeds. On site, cyclists will be divided into intermediate and advanced speed groups.

Please take note of the route (km), elevation gain (D+) and type of Ride (Tempo Rides, Fast Rides, Gravel Rides, Endurance Rides) to give you an idea of the "pace".

Everyone is welcome. The only criterion is to respect the rules provided before each Ride.

Although these are "No-Drop" outings, if you're not able to keep up with the group, it's your duty to let yourself be led back to the next speed group or to return home. It's all about keeping the speed group together.

Required equipment:

- HELMET !!!!

- Road bike handlebars only! Mountain bikes, hybrid bikes or other types of bike with straight handlebars are NOT ALLOWED. This is a safety issue. Thank you for your understanding!

- The starting point is always our premises. You can arrive 15-30 minutes before departure, the coffee machine is open.

- Safety instructions and the route will be explained.

- Speed group division.

- Departure.

- Depending on the route and the cyclists' wishes, there's usually a stop for a pastry or coffee halfway along the route.

- Back to the Cartel.

* Don't forget to stay hydrated and bring your own food.